Return Policy

Cascor Treasures’ Return Policy

To obtain Cascor Treasures’ authorization to return a defective item for credit or replacement, simply email us at rma@cascoronline.com within 30 days of purchase. Non-defective merchandise returns will incur a 20% restocking fee, and must also be returned within 30 days of purchase.

Product boxes and/or items that have been written on or otherwise marked will not be considered for credit or replacement.

CONDITIONS

Non-defective merchandise must meet the following conditions to qualify for return acceptance.

Merchandise must be in its original minimum inner pack quantity, as shipped by Cascor Treasures. Broken quantity inner packs are not returnable.

Sample items are not returnable.

Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.

NOTE:
Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.

ITEMS
WITH GUARANTEES OR WARRANTIES

If a purchased item includes a product guarantee or warranty follow the instructions on the guarantee or warranty for repair or replacement.

ITEMS
DAMAGED DURING SHIPMENT

All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact our Customer Service Department within 30 days of the date of shipment of your
order, and your claim will be processed immediately.

NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim.